At AstralSocks Design Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our courses, or interact with our services.

Information We Collect

We collect information you provide directly to us, such as when you create an account, enroll in courses, contact us, or participate in our programs. This may include:

• Personal identification information (name, email address, phone number, mailing address)
• Academic and professional background information
• Payment and billing information
• Course progress and completion data
• Communications with our staff and faculty
• Portfolio submissions and project work

How We Use Your Information

We use the information we collect to provide, maintain, and improve our educational services, including:

• Processing course enrollments and managing student records
• Providing educational content and personalized learning experiences
• Communicating about courses, events, and academy updates
• Processing payments and managing financial transactions
• Providing customer support and responding to inquiries
• Conducting surveys and research to improve our programs
• Complying with legal obligations and protecting our rights

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With trusted service providers who assist us in operating our website and conducting our business
• When required by law or to protect our rights and safety
• In connection with a merger, acquisition, or sale of assets
• With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Last Updated: December 2024